Shipping Policy
Free Worldwide Shipping 🚚
We're excited to offer FREE shipping worldwide on all Smart Posture Corrector™ orders! No minimum purchase required.
Delivery Timeframes
Standard Shipping (FREE)
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United States: 5-7 business days
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Canada: 7-10 business days
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United Kingdom: 5-7 business days
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European Union: 7-10 business days
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Australia & New Zealand: 10-14 business days
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Rest of World: 10-21 business days
Delivery times are estimates and may vary due to customs processing or local postal delays.
Processing Time
Order Processing: 1-2 business days
All orders are processed Monday through Friday (excluding holidays). Orders placed on weekends or holidays will be processed the next business day.
Order Confirmation: You'll receive an email confirmation immediately after placing your order.
Shipping Notification: Once your order ships, you'll receive a tracking number via email.
Shipping Locations
We currently ship to 190+ countries worldwide, including:
Americas: USA, Canada, Mexico, Brazil, Argentina, Chile
Europe: UK, Germany, France, Italy, Spain, Netherlands, Sweden, Norway
Asia-Pacific: Australia, New Zealand, Japan, Singapore, Hong Kong
And many more!
Tracking Your Order
How to Track:
- Check your email for the shipping confirmation with tracking number
- Visit our tracking page or use the tracking link in your email
- Enter your tracking number to see real-time updates
Tracking Updates:
- Order processed and shipped
- In transit to destination country
- Cleared customs (international orders)
- Out for delivery
- Delivered
Shipping Carriers
We partner with trusted carriers worldwide:
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USPS (United States)
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Royal Mail (United Kingdom)
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Canada Post (Canada)
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DHL Express (Express shipping)
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Local postal services (International)
Customs & Import Duties
International Orders:
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Customs forms are completed accurately for all international shipments
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Import duties/taxes may apply depending on your country's regulations
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Customer responsibility to pay any customs fees upon delivery
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Declared value matches your order total for customs compliance
Shipping Issues
Delayed Packages:
If your package is delayed beyond the estimated delivery time:
- Check tracking for updates
- Contact us after the estimated delivery window
- We'll investigate and provide updates
Lost Packages:
- We'll investigate with the carrier
- Replacement or full refund provided for confirmed lost packages
- Must wait for carrier investigation period (varies by location)
Damaged Packages:
- Take photos of damaged packaging and product
- Contact us immediately at linvexoffice@gmail.com
- We'll arrange replacement or refund
Address Requirements
Ensure Accurate Delivery:
✅ Include full recipient name
✅ Complete street address with apartment/unit number
✅ Correct city, state/province, and postal code
✅ Include phone number for delivery updates
We Cannot Deliver To:
❌ P.O. Boxes (some locations)
❌ Military APO/FPO addresses
❌ Freight forwarders
Shipping Restrictions
Prohibited Items: None - our Smart Posture Corrector™ ships worldwide
Battery Regulations: Our device contains a rechargeable lithium battery that complies with international shipping regulations.
Express Shipping
Need it faster? Contact us for express shipping options:
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2-3 day delivery available to major cities
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Additional fees apply for express service
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Email us at linvexoffice@gmail.com for pricing
Contact Us
Customer Service Hours: Monday - Friday: 9 AM - 6 PM (MST) Saturday: 10 AM - 4 PM (MST)
Important Notes
🔄 Address Changes: Contact us within 2 hours of placing your order
📦 Multiple Items: All items ship together from our fulfillment center
🎁 Gift Orders: Include gift message in order notes
📱 Order Updates: Track your order anytime at linvexcorrector.shop/track
We're committed to getting your Smart Posture Corrector™ to you quickly and safely. Thank you for choosing Linvex!
Last updated: August 2025
