At Linvex, we stand behind the quality of our Smart Posture Corrector™ and want you to be completely satisfied with your purchase. We offer a 30-day money-back guarantee on all orders.

Step 1: Contact Us Email us at linvexoffice@gmail.com within 30 days of receiving your order. Include:

Step 2: Get Your Return Authorization We'll send you a return authorization number and return instructions within 24 hours.

Step 3: Ship It Back Package the item securely and ship it back to us using the provided return label.

Step 4: Get Your Refund Once we receive your return, we'll process your full refund within 3-5 business days.

✅ Full refund if you're not satisfied with the results
✅ Defective or damaged products - we'll cover return shipping
✅ Wrong item sent - we'll send the correct item at no charge
✅ Quality issues - full refund plus return shipping covered

To be eligible for a return, your item must be:

❌ Damage caused by misuse or normal wear and tear
❌ Returns after 30 days from delivery date
❌ Items returned without prior authorization
❌ Return shipping costs (unless item is defective)

We currently don't offer direct exchanges. If you need a different size or color:

For international customers:

Customer Service Hours: Monday - Friday: 9 AM - 6 PM (MST) Saturday: 10 AM - 4 PM (MST) Sunday: Closed

We believe in our Smart Posture Corrector™ and want you to experience the life-changing benefits of better posture. If for any reason you're not completely satisfied, we'll make it right.